Energy Guru respects the privacy of our consumer users and has developed this
who is a user of our websites (including Energy-Guru.com),or its divisions
the information we collect about you,
how that information may be used,
with whom it may be shared,
how you may access the information you provide us,
and your choices about such uses and disclosures.
services or transacting business with us. By using our websites, you are accepting
Energy Guru brand name is utilised by LeverageNet Solutions Pvt Ltd India and Leveragnet LLC USA (collectively called "LeverageNet")
related divisions or subsidiaries, family of businesses,which also includes Energy-Guru.com, Spiritual-Guru.com, SharperSun.com and many others.
If you have any questions about our privacy practices, please refer to the end of
Energy Guru engages in renewable energy industry activities through other several divisions or subsidiaries.
INFORMATION WE COLLECT ABOUT YOU
In General. We may collect personal information that can identify you such as your
name and e-mail address, as well as other information that does not identify you.
When you provide personal information through our websites, the information may
be sent to Energy Guru servers located in the United States and other countries
around the world.
Information you provide. We may collect and store any personal information you enter
on our websites or provide to us in some other manner. This includes identifying
information (such as your name, home or mailing address, e-mail address, and telephone
number), title, company name, address, energy bills, information about your home or prospective home,
details of your energy project /systems , your financial information
(such as your income, assets, or debts), personal information (such as your gender and age).
Information from other sources. We may also periodically obtain both personal and
non-personal information about you from other
Leveragenet businesses, business partners, contractors and other third parties. Examples of
information that we may receive include credit reports, information about
your home, energy systems and additional demographic information.
However, Leveragenet does not pull a credit bureau report on loan customers without
various technologies to collect information from your computer and about your activities
on our site.
Information collected automatically. We automatically collect information from your
browser when you visit our websites. This information includes your IP address,
your browser type and language, access times, the content of any undeleted cookies
that your browser previously accepted from us (see "Cookies" below), and the referring
Cookies. When you visit our websites, we may assign your computer one or more cookies, to facilitate
access to our websites, to personalize your online experience, and to record information
about your visit to our websites. Through the use of a cookie, we also may automatically
collect information about your online activity on our websites, such as the web
pages you visit, the links or advertisements you click, or the other actions you
conduct while on our websites. The cookies do not store any personally identifiable
information about you. Most browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies. If you choose to decline
cookies, please note that you may not be able to sign in or use some of the
interactive features offered on our websites.
Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our websites.
We also may include web beacons in promotional e-mail messages or newsletters to
determine whether messages have been opened and acted upon. The information we obtain
in this manner enables us to customize the services we offer our website visitors
to deliver targeted advertisements and to measure the overall effectiveness of our
online advertising, content, programming or other activities.
Information collected by third-parties. We may allow third-parties, including our
authorized service providers, Leveragenet companies, advertising companies, and ad networks,
to display advertisements on our site.
Energy-Guru and these companies may use tracking
technologies, such as cookies, to collect information about users
who view or interact with these advertisements and connect to the
Our websites do not provide any personal information to these third parties. This information allows
Leveragent and these companies to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may
be advertising networks that are members of the
Network Advertising Initiative, which offers a single location
to opt out of ad targeting from member companies. For a list of other third-party
advertising companies we typically use, click here.
HOW WE USE THE INFORMATION WE COLLECT
In general. We may use information that we collect about you to:
deliver the products and services that you have requested;
manage your customer relationship and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services,
or content, or products, services or content offered by others;
communicate with you by e-mail, postal mail, telephone and/or mobile devices about
products or services that may be of interest to you either from us, other
Leveragenet companies or other third parties;
develop and display content and advertising tailored to your interests on our site
and other websites;
verify your eligibility and deliver prizes in connection with promotions, contests
enforce our terms and conditions;
manage our business and
perform functions as otherwise described to you at the time of collection.
Financial information. We may use financial information to match you with
prfoessionals, lenders or to provide loan offers to you, to verify your identify, to protect against or
identify possible fraudulent transactions, otherwise as needed to manage our business,
and, if you request a financiers through Energy-Guru, to determine your eligibility for a loan.
Job applicants. If your personal information is submitted through our websites when
applying for a position with our company, the information will be used solely in
connection with considering and acting upon your application. We may retain your
personal information for a period of time, but only for the purpose of considering
your application for current or future available positions. This information may
be shared with the other
Leveragenet companies for the purpose of evaluating your qualifications
for the particular position or other available positions, as well as with third-party
service providers retained by us to collect, maintain and analyze candidate submissions
for job postings.
Please review "Your choices about collection and use of your information"
WITH WHOM WE SHARE YOUR INFORMATION
We want you to understand when and with whom we may share personal or other information
we have collected about you or your activities on our websites or while using our
Personal information. We do not share your personal information with others except
as indicated below or when we inform you and give you an opportunity to opt out
of having your personal information shared. We may share all types of personal information
Authorized service providers: We may share your personal information with our authorized
service providers that perform certain services on our behalf in connection with
your request for a quote /bid /proposal / loan. These service providers may include
contractors, professionals, developers, manufacturers, credit bureaus, other insurance providers, other financial institutions, marketing and customer services firms,
credit card payment processors, as well as companies that support contests, sweepstakes,
surveys, or other features offered through our websites, or that provide business
analysis or website support. These service providers may have access to personal
information needed to perform their functions but are not permitted to share or
use such information for any other purposes.
Business partners: When you express interest in promotions offered through our websites
or our services, we may share your expression of interest with the businesses with
which we partner to offer you those products, services, promotions, contests and/or
sweepstakes. When you elect to engage in a particular offer or program, you authorize
us to provide your e-mail address and other information to that business.
The professionals / financiers with whom you are matched (i.e., the partners with whom Energy-Guru shares your information)
will be disclosed to you, and
Energy-Guru will not share information with other
partners not disclosed to you. Because the
professionals on the Energy-Guru network with
whom you are matched may retain or use your personal information whether or not
you qualify for, or obtain, a
bid from them, you should contact these
concerning their privacy and information sharing practices.
Other Leveragent businesses. We are part of the Leveragenet family of businesses. We may share information we collect, including personal information, with the
Leveragenet companies. Sharing information with the Leveragenet companies enables us to provide you with information about a variety of products and
services that might interest you. The Leveragenet companies also will comply with applicable privacy and security laws and, at a minimum, in any commercial e-mail
they send to you, will give you the opportunity to choose not to receive such e-mail messages from that company in the future. However, in no circumstance will
Energy-Guru share with other Leveragenet companies any personally identifiable information that you provide to us if that information bears on your creditworthiness.
Special notice to California residents: Leveragent will not share any personal information about you with other Leveragenet companies to the extent prohibited
by applicable California law or to the extent your prior consent to share is required by applicable California law.
Other Situations. We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request
for cooperation from a law enforcement or other government agency; to establish
or exercise our legal rights; to defend against legal claims; or as otherwise required
by law. In such cases, we may raise or waive any legal objection or right available
When we believe disclosure is appropriate in connection with efforts to investigate,
prevent, or take other action regarding illegal activity, suspected fraud or other
wrongdoing; to protect and defend the rights, property or safety of our company,
our users, our employees, or others; to comply with applicable law or cooperate
with law enforcement; or to enforce our website terms and conditions or other agreements
In connection with a substantial corporate transaction, such as the sale of our
business, a divestiture, merger, consolidation, or asset sale, or in the unlikely
event of bankruptcy.
Any third parties to whom we may disclose personal information may have their own
privacy policies which describe how they use and disclose personal information.
Those policies will govern use, handling and disclosure of your personal information
If you want to learn more about their privacy practices, we encourage you to visit
the websites of those third parties. These entities or their servers may be located
either inside or outside the United States.
Aggregated and non-personal information. We may share aggregated information (i.e.,
information about you and other customers collectively, but not specifically identifiable
to you) and other non-personal information we collect under any of the above circumstances.
We may also share it with third parties and
Leveragenet companies to develop and deliver
targeted advertising on our websites and on websites of third parties. We may combine
non-personal information we collect with additional non-personal information collected
from other sources. We also may share aggregated information with third parties,
including advisors, advertisers and investors, for the purpose of conducting general
business analysis. For example, we may tell our advertisers the number of visitors
to our websites and the most popular features or services accessed. This information
does not contain any personal information and may be used to develop website content
and services that we hope you and other users will find of interest and to target
content and advertising.
Third-party websites. There are a number of places on our websites where you may
click on a link to access other websites that do not operate under this Privacy
Policy. For example, if you click on an advertisement or a search result on our
websites, you may be taken to a website that we do not control. These third-party
websites may independently solicit and collect information, including personal information,
from you and, in some instances, provide us with information about your activities
on those websites. We recommend that you consult the privacy statements of all third-party
websites you visit by clicking on the "privacy" link typically located at the bottom
of the webpage you are visiting.
HOW YOU CAN ACCESS YOUR INFORMATION
If you have submitted a
Quote / Bid request to us,
you can update your personal
information by logging into
your account and making
changes or you may also
contact us. More information
about how to contact us is
given in Contact us page.
You can choose not to provide us with certain information, but that may result in
you being unable to use certain features of our websites because such information
may be required in order for you to obtain services from
We store completed Quote / Bid requests for various periods of time. In order to comply with these requirements, we may be unable to
delete your information from the Energy-Guru database.
When you initially use our websites, you will be given a choice as to whether you
want to receive e-mail messages or newsletters from Leveragenet. You may later modify
your choice by changing your preferences online. You also
will be given the opportunity, in any commercial e-mail that we send to you, to
opt out of receiving such messages in the future. It may take up to 10 days for
us to process an opt-out request. We may send you other types of transactional and
relationship e-mail communications, such as loan offers, requests for additional
information, service updates or announcements, administrative notices, and surveys,
without offering you the opportunity to opt out of receiving them. Please note that
opting out of receipt of promotional e-mail communications will only affect future
activities or communications from us. If we have already provided your information
to a third party before you have changed your preferences or updated your information,
you may have to change you preferences directly with that third party.
Under our Do Not Call policy you may instruct us not to call you for marketing purposes
by calling our Customer Care Department. We will implement your
instructions within 30 days. We have policies and procedures in place and train
our employees to honor your request. Please note that we may still need to call
you for servicing or other non-marketing purposes.
If you do not want us to send you postal mail for marketing purposes, you may
remove your name from current and future mailing lists by contacting our
Customer Care Department.
YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION
HOW WE PROTECT YOUR PERSONAL INFORMATION
We take appropriate security measures (including physical, electronic and procedural
measures) to help safeguard your personal information from unauthorized access and
disclosure. For example, only authorized employees and authorized third-party service
providers are permitted to access personal information, and they may do so only
for permitted business functions. In addition, we use encryption in the transmission
of your sensitive personal information between your system and ours, and we use
firewalls to help prevent unauthorized persons from gaining access to your personal
We want you to feel confident using our websites to transact business. However,
no system can be completely secure. Therefore, although we take steps to secure
your information, we do not promise, and you should not expect, that your personal
information, searches, or other communications will always remain secure. Users
should also take care with how they handle and disclose their personal information.
Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information
about how to protect yourself against identity theft.
OTHER INFORMATION ABOUT OUR PRIVACY PRACTICES
If you are a resident of California, in addition to the rights set forth in this
manner in which we share certain categories of personal information with third parties
and the Leveragent companies for their direct marketing purposes. California law gives
you the right to send us a request at a designated address to receive the following
- the categories of information we disclosed to third parties for their direct marketing
purposes during the preceding calendar year
- the names and addresses of the third parties that received that information; and
- if the nature of the third party’s business cannot be determined from their name,
examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to
you. The designated e-mail address for these requests is
Our websites are general audience sites, and we do not knowingly collect personal
information from children under the age of 13.
Visiting our websites from outside the United States
from residents of the United States. If you are visiting our websites from outside
the United States, please be aware that your information may be transferred to,
stored, and processed in the United States where our servers are located and our
central database is operated. The data protection and other laws of the United States
and other countries might not be as comprehensive as those in your country. Please
be assured that we seek to take reasonable steps to ensure that your privacy is
protected. By using our services, you understand that your information may be transferred
to our facilities and those third parties with whom we share it as described in
No Rights of Third Parties
disclosure of any personal information relating to users of our websites.
in the way we collect, use, and/or share personal information that may impact you,
we will notify you by sending an e-mail to the e-mail address you most recently
provided us in your account, profile or registration (unless we do not have such
an e-mail address), and/or by prominently posting notice of the changes on our websites.
We recommend that you check our websites from time to time to inform yourself of
How to contact us
practices, or if you would like to request information about our disclosure of personal
information to third parties for their direct marketing purposes, please contact
us by e-mail or postal mail as follows:
1433 Towlston Rd
Vienna, VA 22182